At Bulkcomposites.com, we are committed to protecting your privacy and ensuring the security of your personal information.
Last Updated: August 2023
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number, shipping and billing address)
- Account information (username, password)
- Payment information (credit card details, billing address)
- Purchase history and preferences
- Communications with our customer service team
- Information provided when participating in surveys, promotions, or events
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and settings
- Referring website
- Pages viewed and actions taken on our website
- Date and time of your visit
- Cookies and similar technologies
How We Use Your Information
We use your personal information for the following purposes:
Providing Our Services
- Process and fulfill your orders
- Manage your account
- Provide customer support
- Facilitate returns and exchanges
Improving Our Services
- Analyze website usage and performance
- Develop new products and services
- Enhance user experience
- Troubleshoot technical issues
Marketing and Communication
- Send promotional emails about new products, special offers, or other information we think you may find interesting
- Provide updates about your orders
- Respond to your inquiries
- Conduct surveys and collect feedback
Legal and Security Purposes
- Comply with legal obligations
- Protect against fraud and unauthorized transactions
- Enforce our terms and conditions
- Protect our rights, property, or safety, and that of our users or others
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and for marketing purposes. Cookies are small text files that are stored on your device when you visit our website.
Types of cookies we use:
- Essential cookies: Necessary for the website to function properly
- Analytical/performance cookies: Help us understand how visitors interact with our website
- Functionality cookies: Remember your preferences and settings
- Targeting/advertising cookies: Deliver relevant advertisements and track campaign performance
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.
Information Sharing and Disclosure
We may share your personal information with:
- Service providers: Third-party companies that help us operate our business (payment processors, shipping companies, marketing services, etc.)
- Business partners: Trusted companies with whom we collaborate to offer products or services
- Legal authorities: When required by law, court order, or governmental regulation
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Marketing Communications
You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or purchases.
International Data Transfers
We operate globally and may transfer your personal information to countries other than your country of residence, including the United States, United Kingdom, Netherlands, and China, where our servers and operations are located. These countries may have different data protection laws than your country.
When we transfer your personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including through the use of standard contractual clauses approved by relevant authorities.
Children’s Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@bulkcomposites.com
Postal Address: [Your Company Address]
Phone: [Your Company Phone Number]
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.